Terms of Service

Last Updated: October 9, 2026

Welcome to LUNARA!

These Terms of Service govern your use of our website and your purchases from LUNARA. By accessing our website or placing an order, you agree to these terms, subject to your rights under applicable law.

1. About LUNARA

LUNARA is an online activewear brand offering women's yoga, Pilates, fitness, and everyday activewear.

Our products are designed to combine comfort, confidence, and personal style.

MOVE · BREATHE · BELONG

2. Products and Availability

We make every effort to accurately display product descriptions, photographs, colors, sizes, and prices.

However, actual product colors may vary slightly depending on your screen settings.

Product availability may change without notice. We reserve the right to discontinue products or limit quantities.

Some products are manufactured on demand through our fulfillment partners.

3. Pricing and Payments

All product prices are displayed in US dollars (USD) unless otherwise indicated.

Shipping charges and applicable taxes are calculated and displayed during checkout where available.

We accept payments through the secure payment methods offered at checkout.

Orders are subject to payment authorization and acceptance.

We reserve the right to correct pricing errors. If an error affects your order, we will contact you before proceeding and offer an appropriate resolution.

4. Order Processing

Once your order is placed, you will receive an order confirmation.

Many LUNARA products are made to order. Production may begin shortly after your purchase.

Order confirmation does not guarantee that every item is available. If we cannot fulfill an order, we will contact you and provide an appropriate refund.

5. Shipping and Delivery

LUNARA ships to supported destinations through third-party fulfillment and shipping providers.

Shipping availability, charges, and estimated delivery times depend on your destination and the products ordered.

Delivery estimates are not guaranteed unless expressly stated.

International orders may be subject to customs duties, import taxes, and other charges imposed by local authorities.

For more information, please review our Shipping & Delivery Policy.

6. Returns, Exchanges, and Refunds

Because many LUNARA products are made to order, voluntary returns or exchanges for changes of mind, incorrect size selections, or personal preferences are generally not accepted, except where required by applicable law.

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible, preferably within 14 days of delivery, with your order number and photographs of the issue.

We will assess your request and provide an appropriate remedy in accordance with our Return & Refund Policy and applicable law.

Nothing in these terms restricts any mandatory consumer rights.

7. Order Cancellations and Modifications

If you need to cancel or modify an order, please contact us immediately.

Because production may begin shortly after purchase, we cannot guarantee that cancellation or modification requests can be completed once processing has started.

Any statutory cancellation rights remain unaffected.

8. Customer Responsibilities

Customers are responsible for providing accurate shipping addresses, contact details, and order information.

If you discover an error in your information, please contact us promptly.

Customers must not use our website for fraudulent, unlawful, or unauthorized activities.

9. Intellectual Property

All LUNARA branding, logos, original designs, website content, and other intellectual property owned by LUNARA are protected by applicable intellectual property laws.

You may not reproduce, distribute, or commercially exploit our protected materials without permission.

Third-party trademarks and content remain the property of their respective owners.

10. Website Availability

We aim to provide a reliable and secure shopping experience.

However, we cannot guarantee that our website will always be available without interruption or technical errors.

We may update, modify, or temporarily suspend website features when necessary.

11. Limitation of Liability

To the extent permitted by applicable law, LUNARA is not responsible for indirect or consequential losses arising from website interruptions or circumstances beyond our reasonable control.

Nothing in these terms excludes or limits liability that cannot legally be excluded, including liability relating to mandatory consumer protections.

12. Privacy and Personal Information

We respect your privacy.

Personal information is collected, processed, and protected in accordance with our Privacy Policy and applicable data protection laws.

Payment information is handled through the secure payment providers available at checkout.

13. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will be published on our website with an updated revision date.

The terms applicable to an order will generally be those in effect when the order was placed, subject to applicable law.

14. Governing Law and Consumer Rights

These terms are subject to the laws applicable to the merchant and the transaction.

Nothing in these terms removes mandatory protections or legal rights available to consumers in their country or region.

15. Contact Information

LUNARA

Website: https://zf0t41-pn.myshopify.com

Customer Support: https://zf0t41-pn.myshopify.com/pages/contact

Phone: +1 (315) 609-0051

For questions about orders, products, returns, or these Terms of Service, please contact our customer support team.